Until eventually I had the opportunity to get Tracy Paul over the cellphone I could comprehend her and she was quite very well
So, There are several issue’s I've recognized which i will Notice listed here, and take into account it my own academic venting because they do not provide The shopper well in the least with regard to this:
.Stephanie,a supervisor was pretty rude and the opposite agent advised me ifI desired to go t oMonterey previously I should really take a taxi.the agent didn't gave me the seats that Particular assistant experienced offered me because of my disability Ifound following my third attempt Darlene
I would like another person to get in touch with me regarding the a few worst shopper service phone calls I've ever had today. E-mail me very first Because the agent stated I am able to only get it done in producing. #flysouthwest. #behelpfulfail
I'm sorry to mention that our practical experience on the AA counter in Newark was less than stellar – Of the two shopper service reps for the counter helping travellers checking in, a person dedicated her time to ONLY Top quality travellers, and one other female seemed to do as minimal as feasible – too chaotic worrying about what Every person else was carrying out – all except what she may very well be carrying out! As the line grew for a longer time, the much less intrigued she grew to become, and her attitude was horrific – It took us considerably less time to get for the Airport than it did standing in line to examine in! (over an hour with only 4 folks before us). By the time we stepped up into the counter – a completely new representative acquired on board – we needed to “calm ourselves down†– you could visualize how the opposite forty or so folks started to really feel behind us! While you regularly try to tell us, you “treatment†with regard to the passenger, which individual could use a little bit of Frame of mind adjustment – or discover her An additional placement!
Occasions have adjusted and its incredibly sad. BTW – Our flight to Madrid was with Iberia and the experience was the complete reverse! The plane was bright, cleanse and modern day along with the food choices were appetizing and the attendants had been mindful of meals ingredients. Naturally it can be done ideal!
My criticism is, on March 8th. My baggage was delayed from Chicago, my vacation spot was Dane County Airport Madison Wi. When it had arrived, it absolutely was shipped. Even so, the luggage had been destroyed and taped up. I termed in a grievance right away. I had been givin several cell phone figures along with the firt a person was just a recording to go away my cellular phone and a person would get back again to me.
My initial and very last the perfect time to fly with American Airlines: I am a bigger female And that i compensated further for seats on two of my flights in order that I would not be a burden to other travellers. Why I don’t know there was nothing different about them. My final flight to my location was cancelled and I did not figure out until finally I was on my solution to the gate. They tried to rout me to a different airport with small familiarity with one other airport. After a four hour hold off I arrived at my spot.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I set my bag while in the overhead. It had been an uncomfortable second for me And that i frankly did in no way appreciate this flight attendant’s extremely loud and arrogant Angle.
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my grand mom take a flight from Ecuador two/eighteen/16 (prevent in Miami)in his comment is here route to Big apple,when she was waiting to acquire her luggage what a surprise she got!!her luggage was damaged and someone within steal some good that was within,also the zipper was violated(broken)she shed in merchandise that she bring it to my family with the Expense about $350 when she informed what takes place in AA counter in JFK NY they made available to replaced her brand new luggage with an employed and outdated a person that looks like they get from the rubbish!!.also they mentioned that to maintenance usually takes about four weeks!
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